Broadband Incident Report : : HAWKSHEAD MUX 001 : DEGRADED SERVICE : Reference 3704 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	3704		Issue :	FINAL
	Detected Date:	29/01/2014		Detected Time:	09:32
	Start Date:	29/01/2014		Start Time:	09:27
	Actual Clear Date:	29/01/2014		Actual Clear Time:	09:44
	Incident Headline:	: HAWKSHEAD MUX 001 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service fully restored at 09:44 following remote restore actions. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01539
	Duration:	0 days 00 hours 17 minutes

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