Broadband Incident Report : : CARBOST DSL 001 : LOSS OF SERVICE : Reference 4081 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	4081		Issue :	FINAL
	Detected Date:	01/02/2014		Detected Time:	00:07
	Start Date:	01/02/2014		Start Time:	00:07
	Actual Clear Date:	01/02/2014		Actual Clear Time:	10:44
	Incident Headline:	: CARBOST DSL 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service was restored at 10:44 following the reset of failed hardware at struan. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01478
	Duration:	0 days 10 hours 37 minutes

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