Sunday, March 2, 2014

Broadband Incident Report : : READING NODE 05211: PARTIAL DEGRADED SERVICE : Reference 7964 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 7964   Issue : FINAL  
  Detected Date: 02/03/2014   Detected Time: 08:10  
  Start Date: 02/03/2014   Start Time: 08:08  
  Actual Clear Date: 02/03/2014   Actual Clear Time: 08:23  
     
  Incident Headline: : READING NODE 05211: PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service fully restored at 08:23 after a remote reset was performed. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0117901189012090125601264
0127501280012850130501306
0132601329013630136401380
0139201420014940150301626
0172001722017260173601747
0174901752017930179401803
0182301837018440186501935
0198301993023802102380220238023
02380330238040023804502380630238071
02380830238178
 
  Duration: 0 days 00 hours 15 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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