Friday, March 7, 2014

Broadband Incident Report : : MILTON KEYNES NODE 2177 : PARTIAL LOSS OF SERVICE : Reference 8614 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 8614   Issue : INITIAL/FINAL  
  Detected Date: 07/03/2014   Detected Time: 00:35  
  Start Date: 07/03/2014   Start Time: 00:35  
  Actual Clear Date: 07/03/2014   Actual Clear Time: 00:41  
     
  Incident Headline: : MILTON KEYNES NODE 2177 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Retrospective report. Service fully restored at 00.41 after a hardware reset at Milton Keynes. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120501208012230123401235
0124901258012750128001295
0129601305013080133201344
0136601373014380146201480
0148901536015530157901582
0160401628016380167201763
0176701775017780178001842
0185801869019080192601933
019540198301926
 
  Duration: 0 days 00 hours 06 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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