Broadband Incident Report : : MILTON KEYNES EDGE ROUTE SWITCH ESR10 : PARTIAL LOSS OF SERVICE : Reference 14071 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14071		Issue :	1
	Detected Date:	23/04/2014		Detected Time:	12:17
	Start Date:	23/04/2014		Start Time:	12:14
	Anticipated Clear Date:	23/04/2014		Anticipated Clear Time:	14:18
	Next Update Date:	23/04/2014		Next Update Time:	13:25
	Incident Headline:	: MILTON KEYNES EDGE ROUTE SWITCH ESR10 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	There are a low number of customer reports for end users who are unable to load webpages, or are receiving a degraded service.
	Dialling Codes Affected:	01159 01162 01179 01189 01202 01205 01223 01234 01235 01248 01249 01256 01275 01283 01295 01296 01327 01332 01353 01354 01359 01366 01367 01406 01420 01438 01442 01455 01462 01476 01480 01487 01494 01509 01525 01529 01530 01536 01572 01582 01603 01604 01608 01626 01629 01636 01638 01733 01749 01752 01753 01754 01760 01767 01778 01780 01803 01832 01865 01869 01908 01933 01934 01935 01945 01954 01993 0239234 0239242 0239250 0239251 0239252 0239258 0239260 LLCM0

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.