Broadband Incident Report : : MANCHESTER NODE 13226 : PARTIAL DEGRADED SERVICE : Reference 13689 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	13689		Issue :	FINAL
	Detected Date:	19/04/2014		Detected Time:	19:44
	Start Date:	19/04/2014		Start Time:	19:40
	Actual Clear Date:	19/04/2014		Actual Clear Time:	21:03
	Incident Headline:	: MANCHESTER NODE 13226 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service fully restored at 21:03 after a hardware change at Manchester. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01248 01254 01274 01283 01286 01407 01422 01524 01535 016121 016122 016134 016147 016162 016163 016165 016166 016167 016178 016183 01654 01690 01697 01745 01766 01772 01782 01829 01928 01939 01942 01943 01952 01978 01989 01943 01952 01978
	Duration:	0 days 01 hours 23 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.