Broadband Incident Report : : READING NODE 05211 : PARTIAL DEGRADED SERVICE : Reference 22899 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22899		Issue :	FINAL
	Detected Date:	24/06/2014		Detected Time:	16:58
	Start Date:	24/06/2014		Start Time:	16:58
	Actual Clear Date:	24/06/2014		Actual Clear Time:	18:10
	Incident Headline:	: READING NODE 05211 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service restored 18:10 following hardware change at Reading. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01189 01202 01208 01237 01243 01256 01258 01271 01275 01285 01288 01308 01326 01344 01363 01367 01373 01380 01392 01395 01404 01425 01454 01460 01489 01491 01494 01579 01608 01626 01635 01666 01726 01730 01736 01747 01749 01752 01761 01793 01823 01865 01934 01962 01963 01980 01983 0239255 0239279 LLST0 To Fo
	Duration:	0 days 01 hours 12 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.