Broadband Incident Report : : BIRMINGHAM EDGE ROUTE SWITCH 5 : LOSS OF SERVICE : Reference 26204 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26204		Issue :	INITIAL/FINAL
	Detected Date:	17/07/2014		Detected Time:	20:07
	Start Date:	17/07/2014		Start Time:	20:05
	Actual Clear Date:	17/07/2014		Actual Clear Time:	20:06
	Incident Headline:	: BIRMINGHAM EDGE ROUTE SWITCH 5 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Closure Details:	Service has been restored. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01159 01162 012132 012144 012147 012152 012156 01239 01242 01269 01278 01285 01299 01384 01386 01425 01432 01437 01443 01451 01452 01455 01476 01495 01509 01527 01538 01543 01544 01547 01550 01554 01564 01570 01584 01594 01600 01630 01639 01646 01656 01664 01684 01685 01686 01733 01743 01746 01747 01785 01788 01792 01824 01834 01873 01874 01886 01902 01922 01926 01939 01952 01994 0239245 0239247 0239248 0239249 0247621 0247630 0247634 0247639 0247663 0247667 0247669 0247671 0292053 0292054 0292073 0292084 0292089 LLCM0 LLSW0
	Duration:	0 days 00 hours 01 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.