Broadband Incident Report : : EDINBURGH NODE 12028 : PARTIAL LOSS OF SERVICE : Reference 25428 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25428		Issue :	4
	Detected Date:	13/07/2014		Detected Time:	12:08
	Start Date:	13/07/2014		Start Time:	12:05
	Anticipated Clear Date:	13/07/2014		Anticipated Clear Time:	17:45
	Next Update Date:	13/07/2014		Next Update Time:	17:45
	Incident Headline:	: EDINBURGH NODE 12028 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Service has been restored as of 16.31 after a card was changed at Edinburgh. The operational team will be monitoring the service for an hour to confirm stability.
	Dialling Codes Affected:	01224 01292 013133 01360 01369 01383 01387 014158 014188 01461 01467 01479 01496 01505 01539 01595 01667 01779 01851 01852 01862 01877 01899 019137 019138 01946 01955 0283831 0289050 0289076 0289090 0289751

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.