Broadband Incident Report : ERX17 READING : LOSS OF SERVICE : Reference 33840 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	33840		Issue :	FINAL
	Detected Date:	06/09/2014		Detected Time:	15:09
	Start Date:	06/09/2014		Start Time:	15:09
	Actual Clear Date:	06/09/2014		Actual Clear Time:	15:30
	Incident Headline:	ERX17 READING : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service automatically restored at 15:30 after a hardware failure at Reading. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01189 01202 01208 01225 01243 01252 01258 01264 01271 01278 01285 01297 01306 01308 01364 01367 01409 01460 01483 01488 01491 01503 01548 01598 01626 01747 01752 01794 01803 01822 01823 01872 01884 01929 01980 0238024 0238089 0239255
	Duration:	0 days 00 hours 21 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.