Broadband Incident Report : : ERX1 READING : LOSS OF SERVICE : Reference 39816 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	39816		Issue :	1
	Detected Date:	17/10/2014		Detected Time:	18:57
	Start Date:	17/10/2014		Start Time:	18:56
	Anticipated Clear Date:	17/10/2014		Anticipated Clear Time:	20:56
	Next Update Date:	17/10/2014		Next Update Time:	19:59
	Incident Headline:	: ERX1 READING : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01189 01202 01225 01243 01249 01264 01275 01285 01297 01305 01306 01308 01326 01344 01380 01425 01452 01454 01483 01489 01491 01628 01635 01666 01672 01730 01736 01749 01752 01793 01803 01822 01825 01844 01865 01872 01935 01963 01983 01993 0238032 0238052 0238067 0238076 0238077 0238078

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.