Thursday, November 13, 2014

Broadband Incident Report : : EDZELL MUX 101 AND BAINBRIDGE MUX 101 : LOSS OF SERVICE : Reference 43997 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 43997   Issue : FINAL  
  Detected Date: 13/11/2014   Detected Time: 10:40  
  Start Date: 13/11/2014   Start Time: 10:34  
  Actual Clear Date: 13/11/2014   Actual Clear Time: 10:34  
     
  Incident Headline: : EDZELL MUX 101 AND BAINBRIDGE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: On further investigation this was a loss of management only. There was no impact to customers. Incident to be cancelled.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0135601969
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: