Broadband Incident Report : : MANCHESTER IRWELL : EMERGENCY PEW : Reference 42964 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	42964		Issue :	FINAL
	Detected Date:	07/11/2014		Detected Time:	07:35
	Start Date:	07/11/2014		Start Time:	07:35
	Actual Clear Date:	11/11/2014		Actual Clear Time:	02:35
	Incident Headline:	: MANCHESTER IRWELL : EMERGENCY PEW
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	The card was successfully changed during an Emergency PEW window between 02:00 and 06:00 on the 11/11/14. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:
	Duration:	3 days 19 hours 00 minutes

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