Broadband Incident Report : : RIPE MUX 101 : LOSS OF SERVICE : Reference 42767 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	42767		Issue :	3
	Detected Date:	06/11/2014		Detected Time:	09:04
	Start Date:	06/11/2014		Start Time:	08:59
	Anticipated Clear Date:	06/11/2014		Anticipated Clear Time:	17:00
	Next Update Date:	06/11/2014		Next Update Time:	17:00
	Incident Headline:	: RIPE MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Service briefly restored at 12:45 but failed again at 12:52. Cards are now on site and an engineer will be tasked to co-op with the operational team. Estimated time of repair unknown. Next update will be issued once the engineer completes his investigations or sooner with a significant development.
	Dialling Codes Affected:	01323

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