Broadband Incident Report : : LEICESTER NODE 02015 : LOSS OF SERVICE : Reference 5099 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5099		Issue :	2
	Detected Date:	03/02/2015		Detected Time:	04:55
	Start Date:	03/02/2015		Start Time:	04:55
	Anticipated Clear Date:	03/02/2015		Anticipated Clear Time:	06:55
	Next Update Date:	03/02/2015		Next Update Time:	05:55
	Incident Headline:	: LEICESTER NODE 02015 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Fault diagnosis is ongoing. Completing further diagnostics. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01159 01162 01163 012121 012132 012135 012138 012147 012163 01234 01254 01283 01295 01299 013122 01323 01327 01340 01366 01388 01400 014188 01455 01476 01509 015163 01529 01530 01536 01543 01553 01562 01564 01572 01603 01604 01642 01664 01746 01753 01782 01789 01790 01827 01858 01902 01908 019148 019152 019156 01922 01926 01933 01952 0203071 0207247 0207250 0207480 0207488 0207628 0208519 0208670 0247632 0247634 0247635 0247636 0247637 0247638 0247660 0247664 0247674 0282564 LLEM0 LLEM1 To Fo

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.