Friday, February 6, 2015

Broadband Incident Report : : SHEFFIELD ELDON HSE 5TH FLR CORE IP : EMERGENCY PEW : Reference 3261 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3261   Issue : FINAL  
  Detected Date: 22/01/2015   Detected Time: 22:05  
  Start Date: 22/01/2015   Start Time: 22:05  
  Actual Clear Date: 06/02/2015   Actual Clear Time: 06:23  
     
  Incident Headline: : SHEFFIELD ELDON HSE 5TH FLR CORE IP : EMERGENCY PEW  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored by completing: a change of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0126201302013320137701388
0140501439014690147201507
0152201609016360165201653
0166501668016690170901723
01757017590177301777019137
0192401937019430194401947
0196401978To Fo
 
  Duration: 14 days 08 hours 18 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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