Tuesday, March 17, 2015

Broadband Incident Report : ADSL : WALES AREA : MULTIPLE MUXES : LOSS OF SERVICE : Reference 11537 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11537   Issue : FINAL  
  Detected Date: 17/03/2015   Detected Time: 16:48  
  Start Date: 17/03/2015   Start Time: 16:40  
  Actual Clear Date: 17/03/2015   Actual Clear Time: 20:02  
     
  Incident Headline: ADSL : WALES AREA : MULTIPLE MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service was restored at 20:02 when fibre reversal was corrected in Gloucester. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0128501291013860143201437
0144301495014970153101568
0158401588016000163301663
0168501686018650187301874
0188501905019810198201989
To Fo
 
  Duration: 0 days 03 hours 22 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: