Broadband Incident Report : : MULTIPLE MUXES STORNOWAY AREA : LOSS OF SERVICE : Reference 9784 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9784		Issue :	4
	Detected Date:	05/03/2015		Detected Time:	18:56
	Start Date:	05/03/2015		Start Time:	18:53
	Anticipated Clear Date:	05/03/2015		Anticipated Clear Time:	20:59
	Next Update Date:	05/03/2015		Next Update Time:	20:59
	Incident Headline:	: MULTIPLE MUXES STORNOWAY AREA : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Service restored after a MSH transmission system automatically switch from the faulty path to it working path. Service to be monitored for stability. Next update will be issued after that period.
	Dialling Codes Affected:	01470 01478 01571 01595 01806 01847 01851 01854 01857 01957 01971 To Fo

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.