Broadband Incident Report : ADSL : DORNOCH MUX 301 : LOSS OF SERVICE : Reference 21460 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21460		Issue :	FINAL
	Detected Date:	23/05/2015		Detected Time:	08:14
	Start Date:	23/05/2015		Start Time:	08:10
	Actual Clear Date:	23/05/2015		Actual Clear Time:	08:29
	Incident Headline:	ADSL : DORNOCH MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a loss of service
	Closure Details:	Service remotely restored at 08:29 after a reset of hardware at Dornoch for IMT 21463/15. Service has been monitored for stability. Spares are being ordered for the parent incident and will be changed out during the planned works window under TAROT incident. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01862
	Duration:	0 days 00 hours 19 minutes

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