Saturday, June 27, 2015

Broadband Incident Report : ADSL : SOUTH WEST AREA MULTIPLE MUXES : LOSS OF SERVICE : Reference 27482 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27482   Issue : FINAL  
  Detected Date: 26/06/2015   Detected Time: 20:31  
  Start Date: 26/06/2015   Start Time: 20:27  
  Actual Clear Date: 27/06/2015   Actual Clear Time: 06:45  
     
  Incident Headline: ADSL : SOUTH WEST AREA MULTIPLE MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service fully restored at 06:45 following the diversion of traffic onto dark fibres between Chippenham and Kingswood. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120801237012880129701308
0132601364013920140401409
0146001503015480156601579
0162601643016470166601736
0175201803018050182301837
01840018720193401963To Fo
 
  Duration: 0 days 10 hours 18 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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