Broadband Incident Report : : SOUTH WEST AREA MULTIPLE MUXES : LOSS OF SERVICE : Reference 27482 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27482		Issue :	1
	Detected Date:	26/06/2015		Detected Time:	20:31
	Start Date:	26/06/2015		Start Time:	20:27
	Anticipated Clear Date:	27/06/2015		Anticipated Clear Time:	22:00
	Next Update Date:	27/06/2015		Next Update Time:	01:00
	Incident Headline:	: SOUTH WEST AREA MULTIPLE MUXES : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01237 01288 01297 01308 01326 01364 01392 01404 01409 01460 01503 01548 01566 01579 01626 01643 01647 01666 01736 01752 01803 01805 01823 01837 01840 01872 01963 To Fo

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.