Broadband Incident Report : ADSL : MULTIPLE MUXES NORTH EAST : LOSS OF SERVICE : Reference 59542 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	59542		Issue :	FINAL
	Detected Date:	27/12/2015		Detected Time:	19:22
	Start Date:	27/12/2015		Start Time:	18:40
	Actual Clear Date:	29/12/2015		Actual Clear Time:	18:30
	Incident Headline:	ADSL : MULTIPLE MUXES NORTH EAST : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Service was fully restored by 18:30 on the 29th to all the Broadband service. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01262 01287 01289 01325 01347 01377 01388 01405 01423 01429 01430 01439 01556 01609 01642 01644 01653 01665 01677 01723 01740 01751 01757 01759 01765 01833 01845 01904 01937 01944 01947 01964 01969 19047 To Fo
	Duration:	1 days 23 hours 50 minutes

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