Wednesday, December 30, 2015

Broadband Incident Report : ADSL : MULTIPLE MUXES NORTH EAST : LOSS OF SERVICE : Reference 59542 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 59542   Issue : FINAL  
  Detected Date: 27/12/2015   Detected Time: 19:22  
  Start Date: 27/12/2015   Start Time: 18:40  
  Actual Clear Date: 29/12/2015   Actual Clear Time: 18:30  
     
  Incident Headline: ADSL : MULTIPLE MUXES NORTH EAST : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service was fully restored by 18:30 on the 29th to all the Broadband service. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0126201287012890132501347
0137701388014050142301429
0143001439015560160901642
0164401653016650167701723
0174001751017570175901765
0183301845019040193701944
01947019640196919047To Fo
 
  Duration: 1 days 23 hours 50 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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