Broadband Incident Report : : MULTIPLE MUX ABERDEEN AREA : LOSS OF SERVICE : Reference 58298 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	58298		Issue :	FINAL
	Detected Date:	18/12/2015		Detected Time:	02:34
	Start Date:	18/12/2015		Start Time:	02:10
	Actual Clear Date:	18/12/2015		Actual Clear Time:	13:38
	Incident Headline:	: MULTIPLE MUX ABERDEEN AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service was restored at 13:38 when the transmission path was swapped over to the dark fibres. Service monitored for stability. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01224 01233 01330 01339 01340 01346 01358 01464 01467 01561 01569 01651 01771 01807 01856 01950 01975 To Fo
	Duration:	0 days 11 hours 28 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.