Broadband Incident Report : ADSL :[TARLAND THE SQUARE TARLAND EXCHANGE]: MUX 301 : LOSS OF SERVICE : Reference 16470 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16470		Issue :	FINAL
	Detected Date:	08/04/2016		Detected Time:	10:34
	Start Date:	08/04/2016		Start Time:	10:32
	Actual Clear Date:	08/04/2016		Actual Clear Time:	11:49
	Incident Headline:	ADSL :[TARLAND THE SQUARE TARLAND EXCHANGE]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a loss of service
	Closure Details:	Service restored at 11:49 after traffic was remotely re-routed. This is a child case of the parent P1 incident IMT16474/16. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01339
	Duration:	0 days 01 hours 16 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.