Broadband Incident Report : : MULTI MUX SCOTLAND: LOSS OF SERVICE : Reference 24511 : Issue 7 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24511		Issue :	7
	Detected Date:	20/05/2016		Detected Time:	16:50
	Start Date:	20/05/2016		Start Time:	16:34
	Anticipated Clear Date:	21/05/2016		Anticipated Clear Time:	13:00
	Next Update Date:	21/05/2016		Next Update Time:	11:00
	Incident Headline:	: MULTI MUX SCOTLAND: LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Precision Test Officer (PTO) has tested the fibres, seeing a break at 33km out of Stirling towards Whiting exchange. PTO is en route to site. Estimated time of restoration not yet known. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01350 01738 01764 01786 01808 01971

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.