Broadband Incident Report : : KINGS SOMBORNE MUX 101 : LOSS OF SERVICE (CI) : Reference 29119 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29119		Issue :	4
	Detected Date:	14/06/2016		Detected Time:	13:05
	Start Date:	14/06/2016		Start Time:	13:05
	Anticipated Clear Date:	14/06/2016		Anticipated Clear Time:	21:00
	Next Update Date:	14/06/2016		Next Update Time:	21:00
	Incident Headline:	: KINGS SOMBORNE MUX 101 : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	A cable fault has been identified between Kings Somborne and Stockbridge and Openreach team are on site carrying out work to restore service. Estimated restoration time is not known at present. Next update will be provided upon a significant development.
	Dialling Codes Affected:	01794

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.