Broadband Incident Report : : KINGS SOMBORNE MUX 101 : LOSS OF SERVICE (CI) : Reference 29119 : Issue 5 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29119		Issue :	5
	Detected Date:	14/06/2016		Detected Time:	13:05
	Start Date:	14/06/2016		Start Time:	13:05
	Anticipated Clear Date:	15/06/2016		Anticipated Clear Time:	01:00
	Next Update Date:	14/06/2016		Next Update Time:	22:30
	Incident Headline:	: KINGS SOMBORNE MUX 101 : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	The Precision Test Officer (PTO) has been unable to do an in-situ repair due to the multiple cable damages. The PTO has arranged a cable gang, who are now on site. They are currently putting in the new length of cable. Once the cable has been put in, they will begin fibre splicing. Estimated time of restoration not yet known. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01794

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