Wednesday, July 6, 2016

Broadband Incident Report : : MANCHESTER IRWELL COLOSSUS 6TH FLOOR : LOSS OF SERVICE : Reference 33100 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33100   Issue : 3  
  Detected Date: 06/07/2016   Detected Time: 01:22  
  Start Date: 06/07/2016   Start Time: 01:18  
  Anticipated Clear Date: 06/07/2016   Anticipated Clear Time: 04:30  
  Next Update Date: 06/07/2016   Next Update Time: 04:00  
     
  Incident Headline: : MANCHESTER IRWELL COLOSSUS 6TH FLOOR : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: This is running as a child case of the parent P1 incident IMT33091/16. All further internal updates regarding customer impact and recovery actions will be via that incident.  
  Dialling Codes Affected:
01244 01248 01254 01274 01283
01341 01352 01407 01678 01697
01743 01766 01768 01772 01829
01948 01981 01995 0283889 0288775
0288778 To Fo
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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