Wednesday, November 16, 2016

Broadband Incident Report : 20CN ADSL : YORK : EMERGENCY PEW : Reference 104069 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 104069   Issue : FINAL  
  Detected Date: 15/11/2016   Detected Time: 18:52  
  Start Date: 15/11/2016   Start Time: 18:52  
  Actual Clear Date: 16/11/2016   Actual Clear Time: 06:00  
     
  Incident Headline: 20CN ADSL : YORK : EMERGENCY PEW  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Fault investigations still ongoing with TXM tech support BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01262 01377 01497 01757
 
  Duration: 0 days 11 hours 08 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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