Broadband Incident Report : : MULTIPLE MUX SCOTLAND : EMERGENCY PEW : Reference 2637 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2637		Issue :	3
	Detected Date:	16/01/2017		Detected Time:	17:57
	Start Date:	16/01/2017		Start Time:	17:57
	Anticipated Clear Date:	17/01/2017		Anticipated Clear Time:	06:00
	Next Update Date:	17/01/2017		Next Update Time:	06:00
	Incident Headline:	: MULTIPLE MUX SCOTLAND : EMERGENCY PEW
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	This is to update you on the EPEW for NE 159599 at Eastbourne. We are now expecting to start this work at 02:00. The customer downtime will be 30 minutes with an additional impact of 30 minutes if we need to roll back.
	Dialling Codes Affected:	01349 01546 01667 01887

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.