Monday, October 8, 2018

BT Wholesale multiple system problems – HD79805




BT Wholesale multiple system problems


Service Failure




We continue to have a problem with our customer facing systems, affecting your ability to report faults or progress orders and our ability to support you, Including intermittent issues to


The impact is being seen across Broadband, Ethernet and IP voice products.


We have located an issue at one of our Data Centres and our engineers are working to resolve the problem.


Further updates to follow within the next 2 hours

We're sorry for any issues this causes. If you want to talk to us about this it's 0800 7835639 option 1, or email us at

If you'd rather not receive any more of these emails then please click here"


Kevin Wright

Director Service Operations
Wholesale Customer Helpdesk
BTWholesale Customer Service | BTWholesale

Telephone: 0800 783 5639 option 1


BTWholesale is a world-class enabler of converged network solutions.



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