****SPAM:5.2**** BT Wholesale multiple system problems Update 2 – HD79805

	BT Wholesale multiple system problems
	Service Failure
	Hello   We are still having problems with one of our data centres which has been affecting your ability to report faults or progress orders and our ability to support you, including intermittent issues to www.btwholesale.com. We have been able to fix some of the affected systems and our engineers are working on the rest.   The impact is being seen across Broadband, Ethernet and IP voice products.   Due to these issues, contacts and back office are extremely busy so please try and refrain from contacting us whilst we try and clear the backlog.   The next update will be in 2 hours.             We're sorry for any issues this causes. If you want to talk to us about this it's 0800 7835639             option 1, or email us at broadband.eco.admin@bt.com. If you'd rather not receive any more of these emails then please click here Regards Kevin Wright Director Service Operations Wholesale Customer Helpdesk BTWholesale Customer Service | BTWholesale Telephone: 0800 783 5639 option 1 Web: www.btwholesale.com BTWholesale is a world-class enabler of converged network solutions.
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