Thursday, July 1, 2021

BT Call Platform - INCIDENT - HD322653

 

 

 

 

A close up of a sign

Description automatically generated

BT Call Platform

INCIDENT - HD322653 

 

Good morning

 

We are currently experiencing issues with our inbound call platform affecting all our phone contact routes, this is being investigated as a matter of urgency with our support teams.

 

We apologise for any inconvenience caused next update in 2 hours

 

We're sorry if this causes you any trouble. If you want to talk to us about this work, Please email us at broadband.eco.admin@bt.com.

 

If you'd rather not receive any more of these emails then please click here

 

Thanks,

Michael Gauterin

Director Service Operations

BTWholesale Customer Service

Telephone: 0800 783 5639 option 1

broadband.eco.admin@bt.com

 

Web: www.btwholesale.com

BT Wholesale is a world-class enabler of converged network solutions

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

This electronic message contains information from British Telecommunications plc which may be privileged and confidential.
The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

No comments: