Thursday, July 1, 2021

BT Call Platform - INCIDENT - HD322653 - UPDATE 1


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BT Call Platform



Good morning


We are pleased to confirm that the issue with our call platform has been identified and rectified by our support teams. We will be monitoring the platform for the next 24 hours to ensure stability.


Next update 02/07/2021 at 9am


We're sorry if this causes you any trouble. If you want to talk to us about this work, Please email us at


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Michael Gauterin

Director Service Operations

BTWholesale Customer Service

Telephone: 0800 783 5639 option 1



BT Wholesale is a world-class enabler of converged network solutions

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

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