Call Delivery Service Failure Incident - HD345755 – UPDATE 2
Hello,
Please be advised we are still facing issues with our call delivery platform which is being investigated as a matter of urgency. This may be casing you delays in us answering your calls, for any contact routes that have an E-chat option please can you use that as the preferred method of contact.
We are sorry for any inconvenience this may be causing you.
We will provide a further update in 2 hours.
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Thanks Michael Gauterin Director Service Operations BTWholesale Customer Service
T: +44800 783 5639 option one Web: www.btwholesale.com BT Wholesale is a world-class enabler of converged network solutions
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British Telecommunications plc | |||
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