Broadband Incident Report : : CALVERHALL MUX 101 : LOSS OF SERVICE : Reference 16097 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16097		Issue :	FINAL
	Detected Date:	01/07/2007		Detected Time:	18:04
	Start Date:	01/07/2007		Start Time:	18:04
	Actual Clear Date:	01/07/2007		Actual Clear Time:	18:34
	Incident Headline:	: CALVERHALL MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01948

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System Time Stamp: 01/07/2007 18:58

Broadband Incident Report : : CALVERHALL MUX 101 : LOSS OF SERVICE : Reference 16097 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16097		Issue :	2
	Detected Date:	01/07/2007		Detected Time:	18:04
	Start Date:	01/07/2007		Start Time:	18:04
	Anticipated Clear Date:	01/07/2007		Anticipated Clear Time:	20:04
	Incident Headline:	: CALVERHALL MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01948

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System Time Stamp: 01/07/2007 18:33

Broadband Incident Report : : CARNOUSTIE MUX 101 : LOSS OF SERVICE : Reference 16097 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16097		Issue :	1
	Detected Date:	01/07/2007		Detected Time:	18:04
	Start Date:	01/07/2007		Start Time:	18:04
	Anticipated Clear Date:	01/07/2007		Anticipated Clear Time:	20:04
	Incident Headline:	: CARNOUSTIE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01948

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System Time Stamp: 01/07/2007 18:15

Broadband Incident Report : : GLOUCESTER F NODE A4 : PARTIAL LOSS OF SERVICE : Reference 16092 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16092		Issue :	4
	Detected Date:	01/07/2007		Detected Time:	16:27
	Start Date:	01/07/2007		Start Time:	16:27
	Anticipated Clear Date:	01/07/2007		Anticipated Clear Time:	20:30
	Incident Headline:	: GLOUCESTER F NODE A4 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are completing further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01432 01453 01594

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System Time Stamp: 01/07/2007 17:50

Broadband Incident Report : : GLOUCESTER F NODE A4 : PARTIAL LOSS OF SERVICE : Reference 16092 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16092		Issue :	3
	Detected Date:	01/07/2007		Detected Time:	16:27
	Start Date:	01/07/2007		Start Time:	16:27
	Anticipated Clear Date:	01/07/2007		Anticipated Clear Time:	18:27
	Incident Headline:	: GLOUCESTER F NODE A4 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service .
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is completing further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01432 01453 01594

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System Time Stamp: 01/07/2007 17:24

Broadband Incident Report : : GLOUCESTER F NODE A4 : PARTIAL LOSS OF SERVICE : Reference 16092 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16092		Issue :	2
	Detected Date:	01/07/2007		Detected Time:	16:27
	Start Date:	01/07/2007		Start Time:	16:27
	Anticipated Clear Date:	01/07/2007		Anticipated Clear Time:	18:27
	Incident Headline:	: GLOUCESTER F NODE A4 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01432 01453 01594

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Incident Manager - Automatic Mailer.
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System Time Stamp: 01/07/2007 16:50

Broadband Incident Report : : GLOUCESTER F NODE A4 : PARTIAL LOSS OF SERVICE : Reference 16092 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16092		Issue :	1
	Detected Date:	01/07/2007		Detected Time:	16:27
	Start Date:	01/07/2007		Start Time:	16:27
	Anticipated Clear Date:	01/07/2007		Anticipated Clear Time:	18:27
	Incident Headline:	: GLOUCESTER F NODE A4 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01432 01453 01594

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System Time Stamp: 01/07/2007 16:46