Broadband Incident Report : EASTLEIG ADSL 102 AND MSAN 301,WINCHESTER MSAN 301,TWYFORD ADSL 102 :LOSS OF SERVICE : Reference 22228 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22228		Issue :	1
	Detected Date:	15/09/2008		Detected Time:	01:43
	Start Date:	15/09/2008		Start Time:	01:35
	Anticipated Clear Date:	15/09/2008		Anticipated Clear Time:	03:35
	Incident Headline:	EASTLEIG ADSL 102 AND MSAN 301,WINCHESTER MSAN 301,TWYFORD ADSL 102 :LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01962 0238032 0238034 0238036 0238039 0238048 0238049 0238057 0238061 0238062 0238064 0238065 0238090 0238094 LLST0 0238064 0238065 0238090 0238094

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System Time Stamp: 15/09/2008 02:00

Broadband Incident Report : OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE : Reference 22155 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22155		Issue :	FINAL
	Detected Date:	13/09/2008		Detected Time:	20:33
	Start Date:	13/09/2008		Start Time:	19:57
	Actual Clear Date:	14/09/2008		Actual Clear Time:	20:45
	Incident Headline:	OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Cable Change This issue may have been due to a Cable Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01142 01226

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System Time Stamp: 14/09/2008 21:11

Broadband Incident Report : : OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE : Reference 22155 : Issue 11 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22155		Issue :	11
	Detected Date:	13/09/2008		Detected Time:	20:33
	Start Date:	13/09/2008		Start Time:	19:57
	Anticipated Clear Date:	14/09/2008		Anticipated Clear Time:	18:00
	Incident Headline:	: OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: SELECT ONE OF THE OPTIONS BELOW ----------------------------------- A Field Maintenance Officer is completing further diagnostics. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01142 01226

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System Time Stamp: 14/09/2008 16:20

Broadband Incident Report : : OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE : Reference 22155 : Issue 10 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22155		Issue :	10
	Detected Date:	13/09/2008		Detected Time:	20:33
	Start Date:	13/09/2008		Start Time:	19:57
	Anticipated Clear Date:	14/09/2008		Anticipated Clear Time:	15:10
	Incident Headline:	: OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: SELECT ONE OF THE OPTIONS BELOW ----------------------------------- A Field Maintenance Officer is completing further diagnostics. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01142 01226

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System Time Stamp: 14/09/2008 11:16

Broadband Incident Report : OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE : Reference 22155 : Issue 9 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22155		Issue :	9
	Detected Date:	13/09/2008		Detected Time:	20:33
	Start Date:	13/09/2008		Start Time:	19:57
	Anticipated Clear Date:	14/09/2008		Anticipated Clear Time:	12:00
	Incident Headline:	OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Cable repair in progress. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01142 01226

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System Time Stamp: 14/09/2008 06:54

Broadband Incident Report : OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE : Reference 22155 : Issue 8 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22155		Issue :	8
	Detected Date:	13/09/2008		Detected Time:	20:33
	Start Date:	13/09/2008		Start Time:	19:57
	Anticipated Clear Date:	14/09/2008		Anticipated Clear Time:	07:00
	Incident Headline:	OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Damaged cable located. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01142 01226

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System Time Stamp: 14/09/2008 03:20

Broadband Incident Report : OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE : Reference 22155 : Issue 7 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22155		Issue :	7
	Detected Date:	13/09/2008		Detected Time:	20:33
	Start Date:	13/09/2008		Start Time:	19:57
	Anticipated Clear Date:	14/09/2008		Anticipated Clear Time:	04:00
	Incident Headline:	OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01142 01226

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System Time Stamp: 14/09/2008 00:03