Sunday, September 14, 2008

Broadband Incident Report : OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE : Reference 22155 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22155   Issue : FINAL  
  Detected Date: 13/09/2008   Detected Time: 20:33  
  Start Date: 13/09/2008   Start Time: 19:57  
  Actual Clear Date: 14/09/2008   Actual Clear Time: 20:45  
     
  Incident Headline: OUGHTIBRIDGE DSL 102 AND ADSL 101 AND PENISTON MSAN 301 AND 302 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a


Cable Change
This issue may have been due to

a Cable Fault

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0114201226
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 14/09/2008 21:11

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