20CN & 21CN SYSTEMS - Planned Outage NOW 22:00 Saturday 2nd March 2019 until 06:00hrs on Sunday 3rd March 2019 - HD107126 AMENDMENT

 

	20CN & 21CN Systems
	Planned Outage
	Hello, We sent details on Friday 15/02 of important work we need to carry out on some of our systems to improve them. Please note we have had to change the date and times for this work from the weekend of Saturday 23rd February to Saturday 2nd March 2019, 22:00 until 06:00hrs on Sunday 3rd March 2019 (we might need another hour in case we overrun) Email notifications for 20C and 21C Broadband Network Incidents, Major Service Outages and Planned Engineering Works will be unavailable for the duration of the outage. Service attachment files (.csv's) detailing end users impacted will also be unavailable. If a Network Incident or Major Service Outage were to occur in the outage window you will be notified following the completion of the planned outage.   We hope this doesn't cause you too much trouble. If you've got any questions, ask us on 0800 7835639 option 1, or broadband.eco.admin@bt.com. If you'd rather not receive any more of these emails then please click here Thanks Michael Gauterin Director Service Operations BTWholesale Customer Service Telephone: 0800 783 5639 option 1 broadband.eco.admin@bt.com   Web: www.btwholesale.com BT Wholesale is a world-class enabler of converged network solutions
	British Telecommunications plc Registered Office: 81 Newgate St, LondonEC1A 7AJ Registered in England No: 1800000
	This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

****SPAM:5.2**** 20CN & 21CN SYSTEMS - Planned Outage from 22:00 on Saturday 23rd February 2019 until 06:00hrs on Sunday 24th February 2019 - HD107126

 

	20CN & 21CN Systems
	Planned Outage
	Hello, We need to carry out important work on some of our systems to improve them. We are planning on doing this between 22:00 on Saturday 23rd February 2019 until 06:00hrs on Sunday 24th February 2019 (We might another hour in case we overrun) Email notifications for 20C and 21C Broadband Network Incidents, Major Service Outages and Planned Engineering Works will be unavailable for the duration of the outage. Service attachment files (.csv's) detailing end users impacted will also be unavailable. If a Network Incident or Major Service Outage were to occur in the outage window you will be notified following the completion of the planned outage.   We hope this doesn't cause you too much trouble. If you've got any questions, ask us on 0800 7835639 option 1, or broadband.eco.admin@bt.com. If you'd rather not receive any more of these emails then please click here Thanks Michael Gauterin Director Service Operations BTWholesale Customer Service Telephone: 0800 783 5639 option 1 broadband.eco.admin@bt.com   Web: www.btwholesale.com BT Wholesale is a world-class enabler of converged network solutions
	British Telecommunications plc Registered Office: 81 Newgate St, LondonEC1A 7AJ Registered in England No: 1800000
	This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

20CN & 21CN SYSTEMS - Planned Outage 20:00 Saturday 9th February 2019 until 06:00 Sunday 10th February 2019 - HD103849 - Service Restored

	20CN & 21CN Systems
	Planned Outage - Service Restored
	Hello You`ll be pleased to know that we`ve finished working on 20cn & 21cn Systems.   We're sorry if this caused you any trouble during this necessary outage.   If you are still having problems using this system then please clear your cache and cookies, close and re-open all internet browsers and try again.   If this still doesn`t work you can call us on 08007835639 option 1 or email us on broadband.eco.admin@bt.com.   If you`d rather not receive any more of these emails then please click here.   Thanks   Michael Gauterin Director Service Operations BTWholesale Customer Service Telephone: 0800 783 5639 option 1 broadband.eco.admin@bt.com   Web: www.btwholesale.com BT Wholesale is a world-class enabler of converged network solutions
	British Telecommunications plc Registered Office: 81 Newgate St, LondonEC1A 7AJ Registered in England No: 1800000
	This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

BT Wholesale - O/M30488700 - SE Planned Network Change Notification PW519012 21/02/19 01:00

BT Wholesale UK Networks Change Management - Planned Network Change notification

PW Reference: PW519012 Location:GLASGOW TELEPHONE HSE 001-21CN CORE NODE Summary:Invasive testing to identify span loss Start: 21/02/19 01:00 End:21/02/19 06:00 Maximum expected Downtime: 0 Days 5 Hours 0Minutes This is to notify you that a Change is required to be carried out on BT's UK Network. Your impacted services are available via WCR. (This could take up to 48 hours to be available) We've found a problem in our core network, so we need to make some changes at GLASGOW TELEPHONE HSE. Your service outage is expected to be 5 Hours. This will be between 01:00 and 06:00. ***Please read carefully*** This notification is being sent from irams@bt.com which is an un-monitored automated system email account, please do not respond using this address. If you need to contact us regarding your WBC or WBMC Broadband services please eChat the Network Incident Helpdesk at: https://www.btwholesale.com/pages/static/echat.html If you need to contact us regarding your Harmonised Ethernet or MEAS services please e-mail planned@bt.com. British Telecommunications plc Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no. 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

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****SPAM:5.2**** 20CN & 21CN SYSTEMS - Planned Outage from 20:00 on Saturday 9th February 2019 until 06:00hrs on Sunday 10th February 2019 - HD103849

	20CN & 21CN Systems
	Planned Outage
	Hello, We need to carry out important work on some of our systems to improve them. We are planning on doing this between 20:00 on Saturday 9th February 2019 until 06:00hrs on Sunday 10th February 2019 (We might need up to 6 hours in case we overrun) Email notifications for 20C and 21C Broadband Network Incidents, Major Service Outages and Planned Engineering Works will be unavailable for the duration of the outage. Service attachment files (.csv's) detailing end users impacted will also be unavailable. If a Network Incident or Major Service Outage were to occur in the outage window you will be notified following the completion of the planned outage.   We hope this doesn't cause you too much trouble. If you've got any questions, ask us on 0800 7835639 option 1, or broadband.eco.admin@bt.com. If you'd rather not receive any more of these emails then please click here Thanks Michael Gauterin Director Service Operations BTWholesale Customer Service Telephone: 0800 783 5639 option 1 broadband.eco.admin@bt.com   Web: www.btwholesale.com BT Wholesale is a world-class enabler of converged network solutions
	British Telecommunications plc Registered Office: 81 Newgate St, LondonEC1A 7AJ Registered in England No: 1800000
	This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

BT Wholesale - O/M30488700 - SE Planned Network Change Notification PW518723 27/02/19 02:00

BT Wholesale UK Networks Change Management - Planned Network Change notification

PW Reference: PW518723 Location:CUMNOCK Summary:Invasive testing to investigate chanel degrade Start: 27/02/19 02:00 End:27/02/19 06:00 Maximum expected Downtime: 0 Days 4 Hours 0Minutes This is to notify you that a Change is required to be carried out on BT's UK Network. Your impacted services are available via WCR. (This could take up to 48 hours to be available) We need to investigate a faulty card in the CUMNOCK area. This will result in a service outage of approximately 4 Horus within the outage window of 02:00 - 06:00 ***Please read carefully*** This notification is being sent from irams@bt.com which is an un-monitored automated system email account, please do not respond using this address. If you need to contact us regarding your WBC or WBMC Broadband services please eChat the Network Incident Helpdesk at: https://www.btwholesale.com/pages/static/echat.html If you need to contact us regarding your Harmonised Ethernet or MEAS services please e-mail planned@bt.com. British Telecommunications plc Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no. 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

T203

BT Wholesale - O/M30488700 - SE Planned Network Change Notification PW517333 29/01/19 00:01

BT Wholesale UK Networks Change Management - Planned Network Change notification

PW Reference: PW517333 Location:CASTLEBAY Summary:20CN/WBC Huawei OTN migration Start: 29/01/19 00:01 End:29/01/19 06:00 Maximum expected Downtime: 0 Days 5 Hours 59Minutes This is to notify you that a Change is required to be carried out on BT's UK Network. Your impacted services are available via WCR. (This could take up to 48 hours to be available) To enable us to add more capacity, we're moving customers from the 20CN to the 21CN Network Core at CASTLEBAY. The service outage is expected to be up to 2 hours. We plan to be finished by 04:00, however if we encounter additional problems, service outage could extend to 06:00. ***Please read carefully*** This notification is being sent from irams@bt.com which is an un-monitored automated system email account, please do not respond using this address. If you need to contact us regarding your WBC or WBMC Broadband services please eChat the Network Incident Helpdesk at: https://www.btwholesale.com/pages/static/echat.html If you need to contact us regarding your Harmonised Ethernet or MEAS services please e-mail planned@bt.com. British Telecommunications plc Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no. 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

T203