****SPAM:6.4**** Broadband Incident Report : : BIRMINGHAM ATM NODE 10025 : PARTIAL LOSS OF SERVICE : Reference 22062 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22062		Issue :	2
	Detected Date:	12/09/2008		Detected Time:	11:09
	Start Date:	12/09/2008		Start Time:	11:08
	Anticipated Clear Date:	12/09/2008		Anticipated Clear Time:	13:08
	Incident Headline:	: BIRMINGHAM ATM NODE 10025 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS].
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01142 01159 01162 01173 01179 01189 01202 01205 012120 012121 012123 012124 012131 012133 012135 012136 012142 012144 012145 012146 012147 012148 012150 012152 012155 012158 012160 012162 012163 012164 012169 012170 012173 012174 01223 01225 01226 01229 01234 01235 01242 01244 01246 01248 01252 01254 01260 01267 01269 01270 01271 01274 01275 01276 01278 01279 01280 01283 01295 01296 01303 01305 01308 01332 01344 01352 01375 01384 01386 01400 01430 01432 01437 01442 01443 01446 01454 01455 01458 01473 01479 01480 01483 01484 01493 01494 01495 01497 01501 01502 015153 015170 01522 01527 01530 01531 01542 01543 01562 01564 01565 01566 01597 01604 016120 016122 016123 016137 016147 016148 016164 016165 016179 016183 016186 016187 01622 01625 01629 01633 01636 01639 01664 01675 01685 01691 01698 01704 01709 01722 01724 01727 01733 01740 01745 01746 01752 01753 01754 01756 01761 01766 01769 01778 01782 01785 01788 01792 01803 01823 01840 01843 01845 01865 01873 01895 01902 01904 01905 01908 01924 01925 01934 01952 01970 01978 01993 01995 0203229 0207513 0207718 0208427 0208466 0208501 0208561 0208606 0208658 0208848 0208864 0208897 0208959 0247625 0247644 0247659 0247660 0247668 0282564 0283832 0283834 0287035 0287136 0288225 0289086 0289145 0292022 0292023 0292034 0292037 0292055 0292059 0292086 0292088 LLCL0 LLCM0 LLEA0 LLEM0 LLLC0 LLLN0 LLLS0 LLLV0 LLLW0 LLMR0 LLMY0 LLND0 LLNE0 LLSD0 LLSL0 LLSM0 LLSS0 LLST0 LLSW0 LLTH0 LLWE0 LLWM0 LLWN0

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System Time Stamp: 12/09/2008 11:30

****SPAM:6.4**** Broadband Incident Report : : BIRMINGHAM ATM NODE 10025 : PARTIAL LOSS OF SERVICE : Reference 22062 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22062		Issue :	1
	Detected Date:	12/09/2008		Detected Time:	11:09
	Start Date:	12/09/2008		Start Time:	11:08
	Anticipated Clear Date:	12/09/2008		Anticipated Clear Time:	13:08
	Incident Headline:	: BIRMINGHAM ATM NODE 10025 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS].
	Progress Details:	Engineers are making progress towards full restoration of Service. SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Details of affected end users can be found on Broadband Customer Reporting. or Due to the nature of this incident we are currently unable to identify any affected End Users. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01142 01159 01162 01173 01179 01189 01202 01205 012120 012121 012123 012124 012131 012133 012135 012136 012142 012144 012145 012146 012147 012148 012150 012152 012155 012158 012160 012162 012163 012164 012169 012170 012173 012174 01223 01225 01226 01229 01234 01235 01242 01244 01246 01248 01252 01254 01260 01267 01269 01270 01271 01274 01275 01276 01278 01279 01280 01283 01295 01296 01303 01305 01308 01332 01344 01352 01375 01384 01386 01400 01430 01432 01437 01442 01443 01446 01454 01455 01458 01473 01479 01480 01483 01484 01493 01494 01495 01497 01501 01502 015153 015170 01522 01527 01530 01531 01542 01543 01562 01564 01565 01566 01597 01604 016120 016122 016123 016137 016147 016148 016164 016165 016179 016183 016186 016187 01622 01625 01629 01633 01636 01639 01664 01675 01685 01691 01698 01704 01709 01722 01724 01727 01733 01740 01745 01746 01752 01753 01754 01756 01761 01766 01769 01778 01782 01785 01788 01792 01803 01823 01840 01843 01845 01865 01873 01895 01902 01904 01905 01908 01924 01925 01934 01952 01970 01978 01993 01995 0203229 0207513 0207718 0208427 0208466 0208501 0208561 0208606 0208658 0208848 0208864 0208897 0208959 0247625 0247644 0247659 0247660 0247668 0282564 0283832 0283834 0287035 0287136 0288225 0289086 0289145 0292022 0292023 0292034 0292037 0292055 0292059 0292086 0292088 LLCL0 LLCM0 LLEA0 LLEM0 LLLC0 LLLN0 LLLS0 LLLV0 LLLW0 LLMR0 LLMY0 LLND0 LLNE0 LLSD0 LLSL0 LLSM0 LLSS0 LLST0 LLSW0 LLTH0 LLWE0 LLWM0 LLWN0

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System Time Stamp: 12/09/2008 11:28

Broadband Incident Report : : IRVINE MUX 302, ALLOWAY MUX 301 & DUNOON MUX 301 : LOSS OF SERVICE : Reference 21861 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21861		Issue :	FINAL
	Detected Date:	09/09/2008		Detected Time:	22:47
	Start Date:	09/09/2008		Start Time:	21:14
	Actual Clear Date:	09/09/2008		Actual Clear Time:	23:59
	Incident Headline:	: IRVINE MUX 302, ALLOWAY MUX 301 & DUNOON MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01292 01294

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System Time Stamp: 10/09/2008 00:32

Broadband Incident Report : : IRVINE MUX 302 & ALLOWAY MUX 301 : LOSS OF SERVICE : Reference 21861 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21861		Issue :	1
	Detected Date:	09/09/2008		Detected Time:	22:47
	Start Date:	09/09/2008		Start Time:	21:14
	Anticipated Clear Date:	10/09/2008		Anticipated Clear Time:	00:51
	Incident Headline:	: IRVINE MUX 302 & ALLOWAY MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	Engineers are making progress towards full restoration of Service. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01292 01294

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System Time Stamp: 09/09/2008 23:00

Broadband Incident Report : : ILFORD ATM NODE 8 : MOMENTARY LOSS OF SERVICE : Reference 21835 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21835		Issue :	1
	Detected Date:	09/09/2008		Detected Time:	14:25
	Start Date:	09/09/2008		Start Time:	14:25
	Anticipated Clear Date:	09/09/2008		Anticipated Clear Time:	14:29
	Incident Headline:	: ILFORD ATM NODE 8 : MOMENTARY LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01474 01795 01954 0203069 0203205 0203214 0203222 0203229 0207001 0207005 0207068 0207093 0207168 0207323 0207436 0207510 0207515 0207517 0207531 0207536 0207537 0207538 0207580 0207631 0207636 0207637 0207719 0207987 0207631

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System Time Stamp: 09/09/2008 14:38

Broadband Incident Report : : SLOUGH MUX 002 : LOSS OF SERVICE : Reference 21773 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21773		Issue :	FINAL
	Detected Date:	08/09/2008		Detected Time:	15:47
	Start Date:	08/09/2008		Start Time:	15:38
	Actual Clear Date:	08/09/2008		Actual Clear Time:	21:15
	Incident Headline:	: SLOUGH MUX 002 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01753

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System Time Stamp: 08/09/2008 21:57

Broadband Incident Report : : SLOUGH MUX 002 : LOSS OF SERVICE : Reference 21773 : Issue 5 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21773		Issue :	5
	Detected Date:	08/09/2008		Detected Time:	15:47
	Start Date:	08/09/2008		Start Time:	15:38
	Anticipated Clear Date:	08/09/2008		Anticipated Clear Time:	21:06
	Incident Headline:	: SLOUGH MUX 002 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Card changed but waiting full management to be downloaded. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01753

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System Time Stamp: 08/09/2008 20:09