Tuesday, September 9, 2008

Broadband Incident Report : : ILFORD ATM NODE 8 : MOMENTARY LOSS OF SERVICE : Reference 21835 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21835   Issue : 1  
  Detected Date: 09/09/2008   Detected Time: 14:25  
  Start Date: 09/09/2008   Start Time: 14:25  
  Anticipated Clear Date: 09/09/2008   Anticipated Clear Time: 14:29  
     
  Incident Headline: : ILFORD ATM NODE 8 : MOMENTARY LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by completing a

Card Change

This issue may have been due to


an Equipment Failure
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01474017950195402030690203205
02032140203222020322902070010207005
02070680207093020716802073230207436
02075100207515020751702075310207536
02075370207538020758002076310207636
0207637020771902079870207631
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/09/2008 14:38

No comments: