Monday, June 4, 2007

Broadband Incident Report : BODMIN MUX 001 : DEGRADED SERVICE : Reference 13600 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13600   Issue : FINAL  
  Detected Date: 04/06/2007   Detected Time: 15:58  
  Start Date: 04/06/2007   Start Time: 15:58  
  Actual Clear Date: 04/06/2007   Actual Clear Time: 16:57  
     
  Incident Headline: BODMIN MUX 001 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.





 
  Progress Details: Service has been restored by completing a reboot of Software
This issue may have been due to a Data Fault.


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01208
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/06/2007 17:41

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