Friday, June 8, 2007

Broadband Incident Report : : EGHAM MUX 101 : LOSS OF SERVICE : Reference 14015 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14015   Issue : FINAL  
  Detected Date: 08/06/2007   Detected Time: 19:44  
  Start Date: 08/06/2007   Start Time: 19:42  
  Actual Clear Date: 08/06/2007   Actual Clear Time: 19:51  
     
  Incident Headline: : EGHAM MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by completing a


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01784
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 08/06/2007 19:56

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