Thursday, June 7, 2007

Broadband Incident Report : : REDBACK45A FOR OPAL43 SERVICE PROVIDER : DEGRADED SERVICE : Reference 13862 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13862   Issue : FINAL  
  Detected Date: 07/06/2007   Detected Time: 10:14  
  Start Date: 07/06/2007   Start Time: 10:10  
  Actual Clear Date: 07/06/2007   Actual Clear Time: 19:31  
     
  Incident Headline: : REDBACK45A FOR OPAL43 SERVICE PROVIDER : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband end-users may have experienced slow throughput.

 
  Progress Details: Service has been restored by completing a


Card Change

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 07/06/2007 20:34

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