Tuesday, June 12, 2007

Broadband Incident Report : BTDHG560-FER1.EALING : LOSS OF RESILIENCE : Reference 14308 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14308   Issue : 1  
  Detected Date: 12/06/2007   Detected Time: 06:15  
  Start Date: 12/06/2007   Start Time: 06:06  
  Anticipated Clear Date: 12/06/2007   Anticipated Clear Time: 06:07  
     
  Incident Headline: BTDHG560-FER1.EALING : LOSS OF RESILIENCE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.




 
  Progress Details: Service has been restored by completing a

Reset of Software
This issue may have been due to


an Equipment Failure

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/06/2007 06:34

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