Broadband Incident Report : : EDINBURGH EDGE SWITCH ROUTER 12 : COLD START : Reference 14368 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14368		Issue :	1
	Detected Date:	12/06/2007		Detected Time:	16:30
	Start Date:	12/06/2007		Start Time:	16:28
	Anticipated Clear Date:	12/06/2007		Anticipated Clear Time:	16:28
	Incident Headline:	: EDINBURGH EDGE SWITCH ROUTER 12 : COLD START
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/06/2007 16:45