Thursday, June 21, 2007

Broadband Incident Report : : PERIVALE MUX 4 : LOSS OF SERVICE : Reference 15191 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15191   Issue : FINAL  
  Detected Date: 20/06/2007   Detected Time: 20:31  
  Start Date: 20/06/2007   Start Time: 20:29  
  Actual Clear Date: 21/06/2007   Actual Clear Time: 00:45  
     
  Incident Headline: : PERIVALE MUX 4 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a


Card Change

This issue may have been due to


an Equipment Failure


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
02085660208810020899102089970208998
0208566020881002089910208997
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/06/2007 01:29

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