Friday, July 6, 2007

Broadband Incident Report : : BALHAM MUX 102 : LOSS OF SERVICE : Reference 16596 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16596   Issue : 3  
  Detected Date: 06/07/2007   Detected Time: 17:20  
  Start Date: 06/07/2007   Start Time: 17:20  
  Anticipated Clear Date: 06/07/2007   Anticipated Clear Time: 22:24  
     
  Incident Headline: : BALHAM MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer is now on site.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02080203133020814102081770208244
02082650208333020835502083780208488
02085160208672020868202086960208767
0208772020867202086820208696
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 06/07/2007 21:28

No comments: