Tuesday, October 2, 2007

Broadband Incident Report : : FERNHILL HEATH MUX 101 : LOSS OF SERVICE : Reference 24421 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24421   Issue : FINAL  
  Detected Date: 02/10/2007   Detected Time: 15:03  
  Start Date: 02/10/2007   Start Time: 15:02  
  Actual Clear Date: 02/10/2007   Actual Clear Time: 15:20  
     
  Incident Headline: : FERNHILL HEATH MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a


Connector Reseat

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01905
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/10/2007 15:53

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