Broadband Incident Report : : SLOUGH MUX 002 : LOSS OF SERVICE : Reference 24640 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24640		Issue :	FINAL
	Detected Date:	04/10/2007		Detected Time:	17:28
	Start Date:	04/10/2007		Start Time:	17:28
	Actual Clear Date:	04/10/2007		Actual Clear Time:	18:34
	Incident Headline:	: SLOUGH MUX 002 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01753

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System Time Stamp: 04/10/2007 18:38